Returns & Refund Policy
IMPORTANT NOTE:
- Once we start processing the order, if you cancel the order before we've booked dispatch, you will be charged a 10% fee as Processing Cancellation & Refund Fees.
- Once the item has been picked up by the carrier, no cancelation requests can be processed, until the process reaches destination. In some cases, cancellation might be possible, but will require additional fee for the same, along with processing fees, return shipping fee, restocking fees (if applicable), and other fees. For further details, please reach out to us via contact us page.
J&M FURNITURE
All shipments should be inspected upon arrival, and any claims must be made within 2 days of receiving the product. Items that are not damaged are subject to a 25% restocking fee and must be returned within 48 hours of receipt. The cost of shipping is non-refundable. Refunds will be issued within 10 days from the receipt of the returned merchandise.
WHITELINE MODERN LIVING
Returns are accepted within 30 days from the invoice date. Returned items are subject to a 25% restocking fee and notification of return must be made no later than 48 hours after receipt of merchandise. Shipping charges are not refundable. Items must be shipped back to us in their original packaging, with no signs of use, wear, or damage.
Upon receipt, we will inspect the package for any damage and reserve the right to partially or wholly accept or deny the return, or deduct any damage repair cost from the refund balance. Refunds will be issued within 10 days from the receipt of the returned merchandise.
If the return is an exchange for damaged merchandise, we will replace the defective.
TEMAHOME
In the event of a return within 14 days from the day of delivery, we shall request that the package be collected from your home directly from the carrier.
The carrier will then call you to set up a return date for the package.
Please repackage the parts in their original packaging and tape the package. Refunds will be issued within 10 days from the receipt of the returned merchandise.
Please contact info@bedroomdepotusa.com for further assistance.
MAXIMA HOUSE
We accept returns within 30 days after delivery for a refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned. A 20% restocking fee may apply. Refunds will be issued within 10 days from the receipt of the returned merchandise.
Damage Claims
All packages are 100% insured. Please note, all damage claims should be submitted within 30 days of the delivery.
Please reach out to us by sending an email to info@bedroomdepotusa.com.
DONCO TRADING
We don’t accept returns but we provide 1 year manufacturer defect warranty.
MONTANA WOODWORKS
We have a 90-day no questions asked return policy from the date of purchase. You must provide a copy of the original receipt and the location of the purchase. Refunds will be issued within 10 days from the receipt of the returned merchandise.
ID USA
Once a package has shipped, we cannot accept any cancellations, returns or provide any refunds for product.
ALATERRE/ BOLTON FURNITURE
We have a 30-day warranty for product factory defects but we do not accept returns due to buyer’s remorse. We also offer replacement parts for defects. Refunds will be issued within 10 days from the receipt of the returned merchandise.
For more information, please contact us at info@bedroomdepotusa.com.
ARASON ENTERPRISES INC.
We have a 45-day return policy. If return is due to buyer’s remorse, you will be responsible for shipping both ways and a 15% restocking fee applies. If it is damaged and we handled the freight (we’re the last to touch the carton) then pictures will be required and item will either be fixed or returned at no charge. Refunds will be issued within 10 days from the receipt of the returned merchandise.
MANHATTAN COMFORT
We offer a 30-day return policy for items that are unopened and in their original packaging. Returned items are subject to a 25% restocking fee. Additionally, we offer a 30-day parts replacement on all items. Improper assembly or shipping damages cannot be returned. Shipping claims should be placed immediately to the transportation company.
Sometimes the parts can be overlooked as they are packed securely to ensure that other parts are not compromised/damaged in transit. If the parts are truly missing, please email us at info@bedroomdepotusa.com. Send a copy of the invoice with images that reflect the damages. Any damages due to misassembly will not be reimbursed. Reference the manual to identify which part is missing and be sure to include that information in the body of the email.
All Manhattan Comfort furniture products are warranted, to the original purchaser at the time of purchase and for a period of 30 days thereafter. Our warranty is limited to new products purchased in factory sealed cartons. This warranty is valid in the United States of America. In order to provide you with timely assistance, please thoroughly inspect your furniture for missing or defective parts immediately after opening the carton. Manhattan Comfort offers a 30-day parts replacement warranty on all items. Our furniture products are not intended for outdoor use. The warranty does not cover: - Defects/damages by improper assembly or disassembly; - Defects/damages caused by shipping, claims for damage during transit should be placed immediately to the transportation company. - Defects/damages caused by inappropriate use of the furniture. Refunds will be issued within 10 days from the receipt of the returned merchandise.
LETO MURO/(TGD) NORTH AMERICAN FURNITURE
Leto Muro wants you to be completely satisfied. If your bed doesn't meet your expectations, we will make it right. We guarantee your satisfaction 100%. We have a 45-day return policy. If it is damaged and we handled the freight, then pictures will be required and item will either be fixed or returned at no charge. If return is due to buyer’s remorse, you will be responsible for shipping both ways and a 15% restocking fee applies. Refunds will be issued within 10 days from the receipt of the returned merchandise.
SUNSET TRADING
Sunset Trading doe not accept returns, however we provide a 1 year manufacturer warranty against defects.
CONTACT BEDROOM DEPOT USA
Please contact info@bedroomdepotusa.com for return and shipping inquiries.
